Administrative Assistant

JOB DESCRIPTION
 

• Engage with members daily to understand and advance their business objectives;
• Host small and large events that bring together organizational leaders and customers for conversation and business development;
• Showcase the success stories and innovative endeavors of the local business community;
• Measure and report on the health and trends of the Matthews business community.

• Welcomes Chamber visitors courteously and answers all questions; faithfully reports visitation data to the Town of Matthews and other interested parties;
• Works with Chamber Ambassadors and staff to welcome new Chamber members and orient them to all Chamber benefits, events, and tools;
• Maintains accurate information in the Chamber database on all member organizations and their representatives; assures that member information is accurate on the Chamber website and in all documents;
• Maintains the Chamber Master Calendar of events;
• With the Member Engagement and Community Engagement Coordinators, produces important documents including annual membership renewal and sponsorship invoices; assures all documents are accurate, complete, and created in a timely manner;
• Contributes to the long-term financial viability of the Chamber by understanding the organization’s financial needs and, with the Executive Director, successfully meeting the annual budget goals;
• Acts as a primary point of contact with:
  • the Town of Matthews staff regarding the orderly upkeep of the Chamber offices;
  • insurance and other building vendors;
  • office supply and print vendors;
• Communicates proactively with Chamber and community members to organize and restock printed materials at the Visitor Center, at local businesses, Town buildings, and kiosks;
• Assists in event planning, preparation, implementation, and follow-up;
• Assists in maintaining Merchandise Sales/Kiosk for Visitors Center;
• Assists in writing social media content for the Chamber and Tourism related posts;
• Assists the Executive Director with communications and meeting preparation as necessary;
• Performs other duties, as required.

• High School Diploma required, and Associates Degree in Business Administration or similar preferred
• 2+ years’ experience in customer-service and cash-handling required
• Proficiency in Outlook, Excel, Word, PowerPoint, and Publisher required; in Photoshop/Adobe InDesign/Illustrator a plus.
• Demonstrated ability as a proofreader, with careful attention to detail
• Capable of working successfully with minimal supervision
• Success as a highly collaborative team member

• sits at a desk for extended periods of time;

• uses repetitive arm, hand, wrist, and finger movements in typing and working with a computer;
• Frequently stands, walks, stoops, kneels, and crouches;
• Uses close vision to focus on reading/proofreading materials and to work with a computer;
• Lifts boxes, office supplies, etc. weighing up to 30 pounds.

• works in a climate-controlled indoor environment;
• Is able to work productively in a noisy or distracting environment;
• Is adaptable to working closely with other staff and volunteers.